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Couldn’t be happier with the hottub we bought this past week from Nancy. The store had a great selection of all types and levels of spas, was nice to see such a large selection to chose from. The entire staff we worked with were informative, professional and courteous. Electrical set up was a breeze by Kevin (I believe his name was). We opted for the higher voltage unit over the plug and play, initially worried about the wiring hassle but honestly is wasn’t bad at all. Delivery day and set up also very simple. Our delivery and install rep Ryan was just as personable as everyone else we had met, gave all the info we needed and left a contact number if we had any additional questions. Our sales rep even stopped out on delivery day to be sure everything ran smoothly and we were happy…. overall zero complaints, and zero issues, we will absolutely be doing business with this company again.
I have a Hot Springs spa purchased from Richard’s. I have been so pleased with the way they have guided me in learning how to take care of it properly. The sales people are very knowledgable and have readily answered all the questions I posed with my limited knowledge of keeping a spa perfect for daily use. My friend has a pool and needed help updating it and updating her backyard, as well. I recommended Richard’s and she told me she was thoroughly satisfied with every step in the process of renewing and redoing her pool and backyard.
RICHARD’S TOTAL BACKYARD SOLUTIONS
Mon – Sat: 9am – 6pm
Sun: By Appointment
WEST HOUSTON SHOWROOM
1701 Highway 6 South
Houston, TX 77077
(713) 777-7665
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Text Service: (832) 906-7973
NORTH HOUSTON SHOWROOM
18623 Kuykendahl Rd
Spring, TX 77379
(281) 205-1100
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Text Service: (832) 906-7973
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– Aaron Nease