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My experience began with an online inquiry that led to immediate contact even during the busy holiday season. The staff was courteous and professional and confirmed and kept their appointment to come to my home to evaluate my property and answer my questions of which hot tub could work best for my backyard. There was no high pressure tactics, the gentleman who came over asked appropriate questions of what I wanted and he placed me in the most appropriate tub based on what I desired. When due to a minor inventory error we found out that the tub we initially agreed upon was not in stock. Richard’s bent over backwards to accommodate me. As for arranging delivery and installation–seamless. When it came to educating me on hot tub maintenance, the gentleman was very patient and well informed. I would recommend this company, without reservation, to any one interested in acquiring a hot tub.Eddie V.
Richard’s design team is simply fabulous. They are incredibly creative and truly care about their customers’ wants, needs and budgets. I have seen many of their projects over the years and have been very impressed with the workmanship and incredible designs. They also have a fabulous selection of patio furniture to meet anyone’s taste and budget, along with the most amazing hot tubs around! If you choose RTBS for your outdoor living needs, you will not be disappointed.Glamm Interiors
Luke Duclot-Bernhardt is very friendly and a great salesmen. Stopped in for some information and he sold us a wonderful hot tub.Tammy C.