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Called the Service department for assistance when my spa stopped working correctly a day before we had out of town guests arriving. Within 3hrs they had helped me diagnose the problem over th phon, implement a temporary fix and scheduled an appointment to fully resolve the matter at a later date. Special thanks to Bradmen ***** and Angel ****** for being patient and proactive to resolve our problem 2days before Christmas! Outstanding service support guys.P. B.
Richards came through finally! They came and repaired everything beautifully! Our new contractor Marvin was amazing! He knew how to fix the issue and his work is gorgeous. The management at Richards was extremely apologetic and redeemed themselves!Payal P.
Our pool looks exactly like what we had in mind, the Texas Hill Country here in Houston. The spa is wonderful, the waterfall is awesome and the pool is beautiful. We are looking forward to many years of relaxation! Great job Richard’s Pools!Kishla M.